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Thursday, August 30, 2012

Skype keeps shutting down on Samsung Galaxy S3

The issue was improved for me by the following steps that Skype customer service had me do:

1) Clear the Skype application data.  Settings > Applications > Manage Applications > Skype > Clear data

2) Uninstall Skype (same screen, press uninstall)

3) Power off the tablet / phone.  Restart it.

4) Install Skype from the App Store.

That increased the time that Skype would run in the background before it quit.  But it is still getting a "bad password" message when it starts and tries to automatically sign in after it has crashed/quit.

The customer service person did acknowledge that this seemed to be a common issue with the current release and that they are trying to collect information on which devices it is happening on.  So give them a call/chat (after you perform the above steps) and let them know you have the problem.

http://community.skype.com/t5/Android/Skype-keeps-shutting-down-on-Samsung-Galaxy-S/td-p/876624

1 comment:

  1. Thanks a Lot. Removing .Skype directory solved my problem. Visit more info:- Skype Support and Call +1-800-231-4635 USA (Toll Free).

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